Shipping & Delivery Policy

We take great pride in both our handcrafted confections and the care we put into delivering them safely. Every order is packaged with attention to detail to ensure it arrives in perfect condition, no matter the distance.

• We ship to all locations within the contiguous United States using USPS and FedEx.
• All shipments include insulated bubble wrap and frozen gel packs to protect your chocolates during transit.
• Orders typically ship within 2 business days, but hand-painted and custom orders may take longer depending on their complexity and quantity.
  • Custom and seasonal orders may require a few days to a few weeks to prepare so please order early, especially during holidays.
• To maintain product quality, we avoid weekend shipments and may delay shipping during extreme heat.
   

• If the destination is experiencing temperatures above 78°F, we require overnight shipping to prevent melting. Rates will vary based on location.
• A signature is required for all packages to ensure they are not left outside. Please make sure the recipient is aware and available at the delivery address.
   

We proudly offer local delivery throughout the South Florida Tri-County area: Broward, Palm Beach, and Miami-Dade counties. Perfect for events, gifts, or celebrations close to home!

If your order arrives and doesn’t meet your expectations, please reach out to us right away. We’ll do our best to make it right with a prompt replacement.